About the role
The Front Desk Associate serves as the first point of contact for customers and is responsible for managing pickups, customer enquiries, order coordination, and delivering an exceptional customer experience.
Responsibilities
- Welcome and assist customers.
- Manage order pickups and customer enquiries.
- Coordinate with kitchen and delivery teams.
- Process payments accurately.
- Resolve customer concerns professionally.
- Maintain a clean and organized front desk area.
Requirements
- Minimum of Senior High School education.
- Excellent communication and interpersonal skills.
- Basic computer and smartphone proficiency.
- Customer service experience is an advantage.
- Reliable and punctual.
Benefits
- Structured training.
- Career advancement opportunities.
- Performance-based incentives.
- Professional work environment.